Use cases

Anonymous feedback use cases for your organization.

Give the people around your organization a private way to raise suggestions and concerns. RelayClear delivers anonymous submissions to your destination email for your team to review through its existing process.

View pricing

Employees

Employee concerns and workplace suggestions

Employees can raise workplace observations, culture concerns, and improvement ideas without attaching their name. Share the channel in onboarding, the staff handbook, an intranet, or break-room posters.

For rollout and HR handling, see anonymous employee feedback for HR teams.

Customers

Customer complaints and sensitive service feedback

Offer a separate route when a customer does not want a concern tied to an account interaction or public review. Use your normal support path when someone expects a reply.

Comparing a simpler entry point? Read the anonymous suggestion box guide.

Stakeholders

Member, tenant, vendor, volunteer, and partner feedback

Members, tenants, vendors, volunteers, and partners can use a private channel for observations that may be difficult to raise in public. Put the link in notices, program materials, community information, or partner resources.

Try the flow

Show people what the channel does

Try the submitter experience or request a sample delivery. Both are visitor-triggered, so no message is sent automatically. For what RelayClear does and does not hold, read the security and privacy overview.

RelayClear never asks or stores any of it

What RelayClear receives

RelayClear

Anonymous submission received for access code AB1-123-45C

Submission received

Message

----- BEGIN SUBMISSION -----

A regional manager keeps approving invoices for Brightpath Supply, which is owned by his brother-in-law. See invoice 10543 and 10618, approved the same day and both just under the 25,000 sign-off limit. Two of us flagged it and were told to leave it alone. I am afraid of retaliation, because he golfs with the VP the complaint would go to.

----- END SUBMISSION -----

Financial concern

Choose the channel structure that fits

One shared entry point

A single channel works when every audience can use the same access method and review process.

Separate access codes

Use different channels for sites, programs, or audiences. Plans include 1, 5, or 15 channels.

A clear limitation

RelayClear provides one-way intake and delivery. It does not include reply threads, investigator assignment, or case management.

RelayClear starts at $39 CAD per month for a single channel, with unlimited submissions and no free plan. Channels created at checkout initially share the destination details you provide. See pricing for channel counts and additional-channel options.

Choose the next step for your audience

Review plans, then give your people a clear route to be heard.